Terms and Conditions

By booking or participating in Dublin Dance Festival (DDF) events (both digital and live), you are accepting the following Terms & Conditions and agreeing to be bound by them and to comply by all applicable laws and regulations.

General

1. Once purchased, tickets for any DDF events (live or online) cannot be exchanged or refunded.
2. For live performances only, a booking fee of €1.50 will be applied per transaction (not per ticket) to all online or telephone purchases via DDF. This booking fee is non-refundable.
3. For events at Bord Gáis Energy Theatre, all tickets sold via Dublin Dance Festival include a Bord Gáis Energy Theatre facilities fee of €1.50 per ticket. The money raised from the facilities fee contributes to the ongoing refurbishment and improvement of the Bord Gáis Energy Theatre.
4. All offers, discounts and benefits are subject to availability and cannot be used retrospectively or in conjunction with any other offers.
5. Concession rates are available for most performances for senior citizens, the unwaged, full-time students, those in receipt of disability benefits and Dance Ireland members.
6. Valid photo ID or Dance Ireland membership card (or membership renewal confirmation email) may be requested on presentation of concession tickets at the venue.
7. Gift vouchers may not be exchanged for cash.
8. Gift Vouchers may be used across multiple transactions. The balance on the voucher will be reduced according to each transaction.
9. By agreeing to these terms and conditions, you are confirming that you are over the age of 18 or have the permission of the credit card holder to make this transaction.
10. Flor live events, attendees should arrive no later than 15 minutes prior to the start of the event.
11. Entry will not be permitted once the event has started.
12. Use of recording equipment of any kind is not permitted, and mobiles devices are to be switched off before the performance begins.
13. Age guidance is noted on some shows. It is the responsibility of the ticket buyer to ensure these guidelines are considered before tickets are purchased.
14. Management of both the Festival and the relevant venue reserve the right to refuse admission, even when tickets have been purchased.
15. Management accepts no responsibility for tickets or possessions lost or stolen on the premises.
17. Management reserves the right to cancel any performance, event or screening without prior notice. In this instance, tickets may be exchanged or refunded to the face value. The refund or exchange can only be processed from the original point of sale.

Dublin Dance Festival reserves the right to make changes to these Terms & Conditions at any time without prior notice.

Privacy

We respect your privacy and protect all personal information you provide when buying tickets. The information you provide will be used only by Dublin Dance Festival to deliver services and to keep you informed with news, offers and future events. We do not share your contact information with third parties unless there is an official request from the public health authority for reasons of public interest in the area of public health. If at any point, you wish to be removed from our database, please do not hesitate to contact us. View full Privacy Statement.